Since Taggy products are customized, returns depend on the order condition. Customers can report issues after delivery from My Orders, and the admin team reviews each case.
After an order becomes Delivered, customers can submit a report if there is a problem with quality, damage, missing items, wrong product, or wrong customization.
You can report damaged items, wrong product, wrong design, missing quantity, late delivery, or quality problems after the order is delivered.
Because products are personalized, returns are not accepted for correct orders that match the selected design, option, quantity, and supplier details.
If the issue is approved, Taggy can offer a replacement, correction, or support response depending on the case and the order details.
The issue process is connected to the delivered order. This keeps the support workflow clear for customers and gives the admin team the order details needed to review the report correctly.